FAQ

What quality of images do you offer? Our prints are processed by a professional lab. All prints are full bleed, printed on Fujicolor Crystal Archive professional photographic paper using Fuji Frontier printers, processed through professional Fuji Hunt Chemicals. The archival quality of this process is 50+ years, before fading may occur.


What do I get with a digital image?
Our digital files are provided in a .jpg format of approximately 2100 x 1400 pixels. Digital files are great for sending to sponsors (see commercial usage information below), and can be used to make excellent quality 300+dpi 4x6 prints on your home printer.


Will my picture look better than is does on the web site?
Yes! The volume of photos taken don’t allow us to process most pictures until they are ordered. Every photo, printed or digital is processed to look its best. The latest in digital software is used to sharpen, clean, and color-correct each individual image. The photo is then cropped for the correct aspect ratio, and the MSI watermark is removed.


How long will it take to receive my prints/digital files?
Prints are typically mailed in 3 to 5 business days. Digital files will be available within 24-48 hours of placing your order.


What if I don't like my print/digital file?
Your satisfaction is 100% guaranteed. If you are not happy with our product for any reason, we will replace it free of charge.


Can I make copies or scan my print?
Yes, but scanned and reprinted images will NOT have the quality of a print from the original image.


Can I print my own photos if I purchase a digital file?
Yes, however small digital files will look good on your computer screen, but they will lack detail when printed. Large digital files can be printed for your own personal use. However, they can NOT be used in any commercial publication, advertisement, or design without express written permission from Midwest Sports Imaging. If you intend to use an image for commercial purposes, you must contact MSI to discuss pricing, usage rights or image release. Most commercial sponsors will require a photographer's release before they will accept an image.

 

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